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User Portal

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Last updated 2 months ago

You can access this page from the Monitoring > User Portal Logs tab. This page lists the authentication and audit logs made in the User Portal. In the log list, you can view the Date, Username, Message, Status, and Log Type information of each User Portal log. In the top right corner, you can quickly switch between Audit, Radius, Proxy, OWA, ADFS, OS Logon, and User Portal logs. You can also update the log list by clicking the refresh button located below these options. Additionally, you can search and filter User Portal logs.

To learn more about a User Portal log, you can click the magnifying glass icon on the right side of the User Portal log. When you review the log details, you will see the following information:

Date: Displays the date and time the log was generated. Username: Displays the user that generated the log. Message: Contains a description of the log.

Log Level: Displays the severity of the log. The levels are as follows:

  • INFO: Refers to successful operations.

  • WARNING: Refers to failed operations.

Sam Name: Displays the SAM name of the user that generated the log. ENDUSER IP: Displays the IP address of the user who generated the log. Source Country: Indicates the country of the generated log. Authentication Result: Displays the success status of the user's authentication. First Authentication Result: Displays the result of the user's first authentication attempt. Second Authentication Result: Displays the result of the user's second authentication attempt. Authentication Method: Displays the authentication method used by the rule that triggered the log. Type: Displays the type of the action that was performed. Browser: Shows the browser used by the user who generated the log.

Created User Portal Logs are listed in the Monitoring > User Portal Logs tab.